| Overview |
|---|
|
| Full Contract Period | 3 years |
| Localisation | Asia Pacific, Middle East, Africa, Europe |
| Location | On-site |
| Product Description | Electronic HP Care Pack 4-hour Same Business Day Hardware Support - extended service agreement - 3 years |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Type | Extended service agreement |
| |
| Details |
|---|
|
| Details |
|---|
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday
Technical support - remote monitoring - 3 years - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday |
| General |
|---|
| Full Contract Period | 3 years |
| Localisation | Asia Pacific, Middle East, Africa, Europe |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 13 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Type | Extended service agreement |
